Animo.sys account FAQs
- I do not know how to log in to my ANIMO.sys account. I can鈥檛 remember my User ID and Password
- Go to听
- Log in using your Active Directory (AD) account and Password.
- I cannot log in to my ANIMO.sys account. After I enter my User ID and Password, the page simply reloads and asks me again to enter my User ID and Password
- For Returnees, please coordinate with your College Academic Programming Officer (APO) about your intention to enroll.
- For enrolled students:
- Make sure that your AD account is activated and you鈥檙e able to log in to it through the
- Log in to your ANIMO.sys account.
- If you still can鈥檛 log in to ANIMO.sys, change your password in the . Try to log in again to your ANIMO.sys account using your new password.
- I cannot log in to my ANIMO.sys but CAN log in to my AD account
- Change your password in the . Log in again to your 听ANIMO.sys account using your new password.
- The enrollment appointment in Animo.sys does not display the correct date and time of my scheduled enrollment based on the听Undergraduate Studies,听Graduate Studies,听College of Law听Online Enrollment/Adjustment Schedule.
- If you are a Dean鈥檚 Lister, a change of grade may have been processed for you.听 It is likely that Your enrollment appointment was created before the processing of your change grade.
- Coordinate with the听Office of the University Registrar (OUR)听to have your enrollment appointment revised.
- Fill out the听ITS Help Desk Report Form (Animo.Sys)听and upload the scanned/image copy of the screenshot of the error message you are encountering.
- I cannot search for the class I want to enroll in. When searching for classes, search results do not match criteria specified
- To view course offerings, go to听
- Make sure that the correct parameters are used for searching.
- It is possible that the search was made for open classes, and the class you want to enroll in is already closed.
- It is also possible that the class you want to enroll in is not offered. Please coordinate with your College Academic Programming Officer (APO).
- I cannot enroll, class is full in Animo.sys but still open in MLS.
- Please coordinate with your College Academic Programming Officer (APO).
- I am already enrolled but my enrolled course/s was/were deleted.
- Please coordinate with your College Academic Programming Officer (APO).
- I am encountering an 鈥淎uthorization Error鈥� message
- Retype in your Internet browser:听. Log in again, and the error should no longer be displayed.
- If the above step does not resolve the error, delete your browser鈥檚 cache
And login again
- I am encountering the error 鈥淐an鈥檛 enroll <Course Code><Sect>鈥�
- Fill out the听ITS Help Desk Report Form (Animo.Sys)听and provide the course code and section you are enrolling.
- I am encountering the error听 鈥淐lass 9999 is full. If a wait list is available, click Add Another Class to return to Step 1.鈥�
- You can no longer enroll in that class because it is full. You can either:
- Enroll in a different class
- Wait for one of the enrolled students to drop from the class, then enroll in this class.
- You can no longer enroll in that class because it is full. You can either:
- I am encountering the error 鈥淵ou have already taken this class.听 You have now exceeded the repeatable limit for this class.听 Verify that this class will apply toward your course of study.鈥�
- You were enrolled in the class.听 ANIMO.sys just issues this message as a warning, to inform you that you may have previously enrolled in this class.听 If you intend to pursue your enrollment in the class, there is no need to mind the warning.
- I am encountering the error 鈥淐an鈥檛 proceed to step 2 of 3鈥�
- Fill out the听ITS Help Desk Report Form (Animo.Sys)听and provide the course code and section you are enrolling.
- I am encountering the error 鈥淣on-associated related class component LEC鈥�
- Fill out the听ITS Help Desk Report Form (Animo.Sys)听and upload the scanned/image copy of the screenshot of the error message you are encountering.
- I am encountering the error 鈥淣ot processed due to system error. The Class Association record was not found on the Class Association Table. No transaction requests were processed.鈥�
- Fill out the听ITS Help Desk Report Form (Animo.Sys)听and upload the scanned/image copy of the screenshot of the error message you are encountering.
- I听am encountering the error 鈥淪orry, you are not allowed to access this facility.鈥�
- Fill out the听ITS Help Desk Report Form (Animo.Sys)听and upload the scanned/image copy of the screenshot of the error message you are encountering.
- I am encountering the error 鈥淯nable to add this class 鈥� requisites have not been met.鈥�
- Fill out the听ITS Help Desk Report Form (Animo.Sys)听and provide the course code and section you are enrolling.
- I am encountering the error 鈥淯nable to add this class-term maximum exceeded. Adding this class would exceed the maximum number of units or courses allowed for this term.鈥�
- Coordinate with the听Office of the University Registrar (OUR).
- I am encountering the error 鈥淯nit limit exceeded for appointment period. The class transaction was not processed. Adding the class would exceed the unit limit allowed for the appointment period.鈥�
- If you are adding a class during the Dropping Period, this is not allowed. The Dropping Period is exclusively for dropping of classes.
- I am encountering the error 鈥淵ou are already enrolled in this class.鈥�
- Fill out the听ITS Help Desk Report Form (Animo.Sys)听and provide the course code and section you are enrolling.
- I am encountering the error 鈥淵ou are not registered for classes in this term鈥�
- Fill out the听ITS Help Desk Report Form (Animo.Sys)听and upload the scanned/image copy of the screenshot of the error message you are encountering.
- I am encountering the error 鈥� You are not term activated.鈥�
- You are accessing the wrong facility. Click the听Enrollment听and not the听Course Enlistment
- To enroll, follow the steps below:
- Log in to听
- Click听Self Service
- Click听Enrollment
- Click听Add Classes
- Type听Class Number
- Note: The Class Number is a听 unique identifier for each course code and section that can be viewed in听
- Click听Next听to continue adding classes, type the class number
- Click听Proceed To Step 2 Of 3
- Click听Finish Enrolling
- I am encountering the error 鈥淵ou are unable to enroll in this class at this time. Available seats are reserved and you do not meet the reserve capacity requirements.鈥�
- If you are a Shiftee, make sure that your degree program is updated in your Animo.sys account.
- If your degree program is not yet updated, coordinate with the听Office of the University Registrar (OUR).
- If you are planning to enroll in classes offered by a college other than your own, check the Online Enrollment/Adjustment Schedule for the schedule of inter-college enrollment:
- Please coordinate with your College Academic Programming Officer (APO).
- If you are a Shiftee, make sure that your degree program is updated in your Animo.sys account.
- I am encountering the error 鈥淵ou cannot add this class due to time conflict with class 999. Select another class.鈥�
- Please coordinate with your College Academic Programming Officer (APO).
- I am encountering the error 鈥淵ou cannot drop this class at this time. You do not have an enrollment appointment and open enrollment has not begun.
- Please check your schedule in the Online Enrollment/Adjustment Schedule below:
- Coordinate with the听Office of the University Registrar (OUR), if the current date is within the Dropping Period.
- I am encountering the error 鈥淵ou do not have a valid enrollment appointment at this time.鈥�
- Check your schedule in the Online Enrollment/Adjustment Schedule below:
- Coordinate with the听Office of the University Registrar (OUR)听to verify if you are on the Dean鈥檚 List or List of Advance Enrollees.
- Fill out the听ITS Help Desk Report Form (Animo.Sys)听and upload the scanned/image copy of the screenshot of the error message you are encountering.
- I am encountering the error 鈥淵ou do not have access to enrollment at this time.鈥�
- Please check your schedule in the Online Enrollment/Adjustment Schedule below:
- Coordinate with the听Office of the University Registrar (OUR)听to be given an enrollment appointment.
- Fill out the听ITS Help Desk Report Form (Animo.Sys)听and upload the scanned/image copy of the screenshot of the error message you are encountering.
- I am encountering the error 鈥淵ou have a hold record on your account.鈥�
- Check your clearance record in MLS and Animo.Sys
- To view your clearance record in MLS, click听View Clearance听to check the hold/s on your record.
- To view your clearance record in Animo.sys,
- Under听Self Service, click on the听Student Center.
- On the right, below Search for Classes, there is a Holds area. Click on each hold record. There should be one with a 鈥�Block All Enrollment Activity鈥� hold type.
- Coordinate with the office where you have a hold record with 鈥�Block All Enrollment Activity鈥� hold type.
- Once the concerned office removes the 鈥�Block All Enrollment Activity鈥�, you will be able to enroll right away.
- Coordinate with the department/s or office/s where you have uncleared record/s.
Can鈥檛 find the solution to the problem you encountered? Please fill out the , and make sure to choose the appropriate error message for immediate troubleshooting.